The pain
“A machine stops, someone calls someone, and nobody knows who is actually on it.”
How MaintiQ solves it
Every breakdown in one queue, with a clock running
Operators report a problem in a few taps. It lands in a triage queue with priority, machine, the symptom and how long it has been waiting. A technician presses Acknowledge, so the whole shift can see it has an owner. Anything late is flagged in red.
- Triage queue and “My reports” in one screen
- Priority, symptom and minutes late on every card
- One-tap Acknowledge, so ownership is visible